NovateMyPlate Offer - Terms and Conditions
Last updated: 28 October 2026
1. Who is providing this offer
This offer (Offer) is provided and administered entirely by MBM Financial Services Pty Ltd ACN 671 033 882, ABN 29 671 033 882, trading as Novated Finance Australia (NFA). Plate Marketing Pty Ltd, trading as 'myPlates' (myPlates), has no involvement in, and (to the maximum extent permitted by law) no liability in respect of, the Offer, other than for the supply of the personalised plate itself and any consumer guarantee under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.
All questions, claims and complaints about the Offer must be directed to NFA at enquiry@nfaus.com.au or 1300 001 418.
2. Accepting these terms
By taking up the Offer you agree to be bound by these terms and conditions, together with NFA's Terms of Use and Privacy Policy, the terms of your novated lease agreement with NFA, and myPlates' own terms and conditions for the supply of personalised plates. Where there is any inconsistency, the following order of precedence applies to the extent of the inconsistency: (1) these terms and conditions, in respect of matters relating specifically to the Offer; (2) the terms of your novated lease agreement with NFA, in respect of the lease itself; (3) myPlates' own terms and conditions, in respect of the supply of the personalised plate; and (4) NFA's Terms of Use.
3. Offer period
The Offer opens on 11 November 2026 and closes at 11:59pm AEDT on 31 December 2027, unless extended, varied, suspended or withdrawn earlier by NFA in accordance with this clause (Offer Period). NFA may extend, vary, suspend or withdraw the Offer at any time by publishing a notice. Any such change takes effect from the date it is published. NFA will honour the Offer for any eligible application submitted before that date.
4. Who is eligible to take up the Offer
- a.New NFA customers only. A new customer is a person who has not previously settled an Eligible NFA Product with NFA. (For example: whether personally or as an associate of an employer that has an existing salary packaging arrangement with NFA, i.e. eligibility is assessed per individual applicant, not per employer.)
- b.You must be a NSW resident and eligible to register a vehicle in NSW.
- c.Your employer must offer salary packaging and must agree to the novation of your lease.
- d.Your Eligible NFA Product must settle during the Offer Period or, for an application submitted during the Offer Period, within 90 days after the Offer Period ends (including where the Offer is suspended or withdrawn early).
- e.One Offer redemption per eligible customer, regardless of the number of Eligible NFA Products they hold or settle.
5. Which NFA products are included
The Offer applies to a new novated lease arranged and settled through NFA (Eligible NFA Products).
The Offer does not apply to refinances, lease extensions, transfers of an existing lease, or fleet or business finance.
6. What is covered in year one
During the 12 months starting on the date your personalised plate is issued (Year One), NFA will reimburse you for the following costs you pay to myPlates, up to a combined maximum of $954 including GST:
- a.the myPlates personalised plate purchase or issue fee
- b.the first year's personalised plate annual fee
- c.any administration, manufacture or delivery fees charged by myPlates for your personalised plate
7. What is not covered
- a.Standard NSW vehicle registration fees, CTP green slip, stamp duty and any other Transport for NSW charges.
- b.Any amount above the $954 cap. If the plate style and combination you choose costs more than the cap, you pay the difference.
- c.Any replacement, transfer, upgrade, re-manufacture, re-issue or cancellation fees at any time.
- d.Any costs associated with your vehicle, finance or salary packaging arrangement.
8. Year two and onwards
From the end of Year One, and every year after that, you are responsible for paying the personalised plate annual fee for the style you have chosen. The annual fee varies by plate style and is set by myPlates and Transport for NSW. Current fees are shown on the myPlates website. It may change from time to time. You may choose to include your plate's annual fee in your Eligible NFA Product salary packaging from the end of Year One, subject to your employer's salary packaging arrangements.
9. How to take up the Offer
- a.apply for an Eligible NFA Product with NFA during the Offer Period;
- b.tell your NFA consultant that you want to take up the Offer;
- c.order and pay for your personalised NSW plate yourself, directly with myPlates through the myPlates website;
- d.settle your Eligible NFA Product; and
- e.submit a reimbursement claim to NFA within 60 days after your Eligible NFA Product settles, including a copy of your myPlates tax invoice showing the amount you paid and the details of your nominated Australian bank account.
NFA will pay the reimbursement for the costs described in clause 6, up to the $954 cap, by electronic funds transfer to your nominated bank account within 30 days after receiving a valid and complete claim. NFA is not required to pay any claim received after the 60-day claim period.
10. Plate availability and approval
All personalised plates are supplied by myPlates and are subject to:
- a.myPlates' own terms and conditions, available on the myPlates website;
- b.availability; and
- c.approval by Transport for NSW.
NFA does not guarantee that any particular personalised plate combination or style will be available or approved. If your chosen combination is unavailable or is not approved, you may choose another combination.
11. No cash alternative
The Offer is not transferable and cannot be exchanged for cash, credit or any other benefit.
12. If your lease ends early
If your Eligible NFA Product is terminated, refinanced, paid out early or transferred to another financier or employer, NFA will not seek to recover any reimbursement paid to you under this Offer. The personalised plate itself remains registered to you (or, if applicable, is dealt with in accordance with myPlates' own terms and conditions).
13. Changes to these terms
NFA may amend these terms and conditions where required by law or any government agency, or to correct an error, by publishing the amended terms on this page. Material changes will not apply retrospectively to applications already submitted.
14. Privacy
NFA handles personal information collected in connection with the Offer in accordance with its Privacy Policy, available at novatedfinanceaustralia.com.au/privacy-policy.
15. General information only
Information on the NovateMyPlate landing page and this page is general information only. It does not take your objectives, financial situation or needs into account and is not financial, taxation or legal advice. Savings figures shown by the calculator are estimates only. You should obtain independent financial and taxation advice before entering into a novated lease.
16. Governing law
These terms and conditions are governed by the laws of New South Wales, Australia, and you and NFA submit to the non-exclusive jurisdiction of the courts of New South Wales, and courts eligible to hear appeals from such courts.
17. Contact
Novated Finance Australia, Level 3, Suite 01, 1A Eden Park Drive, Macquarie Park NSW 2113, enquiry@nfaus.com.au, 1300 001 418.